Our services are offered to facilitate Individual, Organizational, and Enterprise Excellence. The successful integration of these areas is critical to an overall Transformation program.

To help organizations understand where to start, we offer Current State Assessments that diagnose culture, systems, and structure. Because our engagements are designed to address challenges by building on progress already made, the Assessment process ensures the right energy is devoted to areas most in need. Depending upon the findings, a comprehensive approach would likely include offer our help in one or more areas below.

Individual Excellence
We help you. . .
• Increase overall effectiveness through individual feedback
• Improve individual effectiveness
• Improve leadership capability

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Organizational Excellence
We help you. . .
• Survey and respond to workforce needs
• Create agile processes and systems
• Develop flexible organizational structures
• Build team trust and effectiveness

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Enterprise Excellence
We help you. . .
• Develop strategic management systems that work in a fast-paced environment
• Navigate complex enterprise relationships
• Prepare for financial capital needs

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Individual Excellence

Increase Overall Effectiveness through Individual Assessment and Feedback
This program helps individuals increase their personal and professional self-awareness to leverage their professional growth and competency. We use multiple assessment instruments to generate a holographic view of a person's competencies, goals, preferences and self-image. For each person, we assess career interests, strengths and weaknesses, and needed competencies. Minimum feedback is written, but one-one-one feedback is often included. We also facilitate individual development planning aimed at helping the individual and organization to achieve their goals together.

Instruments used include:
Myers-Briggs Type Indicator - identifies individual personality synergies that can work together for positive outcomes.
Strong-Campbell Interest Inventory - helps individuals develop career goals.
360° Feedback Instruments - assists executives and others in improving personal effectiveness.
Individual Values Assessment - helps individuals identify current values as related to desired Values.
New Beginnings Life Profile - assists individuals with late career and or retirement transitions.(back to top)

Improve Individual Effectiveness
This program exposes participants to specific skills that enhance individual productivity and effectiveness. Primarily workshop oriented, participation has value across all facets of the organization.

Workshops for this topic include:
Stress Less for Success - help individuals handle day-to-day pressures of life.
Business Protocol Advantage - designed to strengthen individual behavior in critical business settings.
Make Time to Get Things Done - helps individuals organize their day to maximize the time available.
Live a Difference at Work - helps individuals to identify their values and their relationship to their work environment.(back to top)

Improve Leadership Capability
This Program helps leaders use their emotional intelligence with their managerial intelligence to create results. It is designed for junior and senior executives to increase, confidence, self-control, adaptability, innovation, commitment, initiative, and optimism, combined with a range of state of the art technical managerial skills.

Workshops for aspiring and junior leaders include:
Miraculous Meetings - focuses on skills to design and deliver results oriented and time saving meetings.
Managing Conflict and Personality Differences - identifies ways to positively manage different views within organizations.
Critical Thinking and Decision Making - establishes critical principles for effective decision making and provides a series of concrete tools that can be deployed in the process.(back to top)

Workshops for Junior and Senior Leaders include:
Creating a High Performance Culture - focuses on the theory and causes of negative cultures and provides concrete steps to create positive change including innovative ways to structure the organization.
Strategic Management Systems - focuses creating agile organizations through dynamic strategic planning and performance measurement, with a focus on balanced scorecards, strategy maps, and periodic review.
Creating an Information Effective Culture - establishes strategic communications principals including identifying what types of information are more effectively delivered with different media.
Achieving Results Through Personal Leadership - helps leaders understand how deploy concepts such as emotional intelligence, modes of behavior and personal principals including ethics to become more effective.(back to top)

Organizational Excellence

Survey and Respond to Workforce Needs
We can identify your organization‚s strengths and opportunities for improvement. Through the use of specially designed surveys, focus groups and reports, this program helps organizations ranging in size from thousands of employees to small work teams identify strategies to enhance workforce development and create desired results. Normally delivered on-line, we offer considerable expertise in customized survey design. Depending upon the nature of the challenge, we also use a variety of standard survey instruments designed to focus on broader needs.

Instruments used include:
Campbell Organizational Assessment - used to assess the total health of an organization from a number of perspectives and compares results to a controlled norm.
Campbell Team Assessment - designed to focus on how well smaller teams up to 15 people are working together and measures those results against a controlled norm.
Corporate Culture Assessment - used by an entire organization of any size to identify corporate value synergies and gaps related to Richard Barrett‚s seven levels of personal and organizational consciousness.
Team Culture Assessment - used by small working groups to identify value synergies and gaps related to Richard Barrett‚s seven levels of personal and organizational consciousness.
Organization Culture Inventory - created by Human Synergistics, identifies current cultural attributes as related to other organizations.
Organization Effectiveness Inventory - from Human Synergistics, designed to rate and track overall effectiveness of entire organizations.(back to top)

Create Agile Systems
We facilitate the design and implementation of improvement by focusing on the creation of processes that are dependent on full understanding of business principals and goals. Principal and goal based processes and systems allow for greater agility by requiring fewer approvals and check points. We also facilitate the development of process maps and work breakdown structures in order to identify critical internal and external dependencies. (back to top)

Develop Flexible Organization Structures
We help organizations design new, state of the art structures that eliminate individual hierarchies in favor of goal and vision oriented hierarchies. Such state of the art designs include frequently include customers, suppliers and others associated with the success of the enterprise as a whole. These designs also support the organization‚s ability to better prioritize and focus resources as situations change.

Workshops on this topic include:
Creating a High Performance Culture - focuses on the theory and causes of negative cultures and provides concrete steps to create positive change including innovative ways to structure the organization.(back to top)

Build Team Trust and Effectiveness
Components of this program are frequently introduced into other efforts but as a stand alone service, it is offered through workshops. We focus on building trust while teaching skills for managing diversity and conflict. Team members learn how to define roles and responsibilities, select members, encourage positive behavior, facilitate participation at meetings, maintain control, evaluate and reward results. We also focus on the tools and techniques required to ensure the teams effectiveness.

Workshops on this topic include:
Team Leader Workout - focuses on leadership and project management skills critical to success.
Virtual Organizations - Leading People You Don't See - focuses on the specific aspects of managing teams made of individuals geographically dispersed and rely heavily on electronic communication.

Instruments used include:
Campbell Team Assessment - designed to focus on how well smaller teams up to 15 people are working together and measures those results against a controlled norm.
Team Culture Assessment - used by small working groups to identify value synergies and gaps related to Richard Barrett‚s seven levels of personal and organizational consciousness.
Myers-Briggs Type Indicator - identifies individual personality synergies that can work together for positive outcomes. (back to top)

Enterprise Excellence

Develop Strategic Management Systems that Work in a Fast Paced Environment
Our proven approach integrates strategic planning with implementation to create a comprehensive transformation plan. We help select appropriate planning and implementation horizons, and we customize our process to suit your culture and market. We focus you on the results you want, useful and visible measures of those results, and initiatives most likely to create those results. What sets us apart is our willingness and ability to help you manage agreements with each other around implementation and deployment of your plans. Using our unique approach called PATH ˆ Purpose, Alignment, Transformation, and Health, we‚ll design structured review sessions that enable learning cycles to accelerate, and we‚ll teach you how to run them without us. Our specialty is deployment of corporate plans and measures throughout the organization. In the context of improvement, planning and measurement are inseparable. Our contributions to your measurement system are balance, visibility, deployment, and learning. We view balance much more broadly than the popular literature. We believe that visibility of measures is a key to improvement. We use visibility as a deployment tool to align initiatives throughout the organization, and use measurement to make decisions and learn. (back to top)

Navigate Complex Enterprise Relationships
We help in the design of approaches to supplier, customers, partner alliances, and other stakeholders that result in altering traditional relationships. Through collaborative methods, we help make these entities part of the "Enterprise" by identifying and capitalizing on value exchange. We help organizations understand what is important and what is not.

To prepare, we identify your organization‚s strengths and opportunities for improved performance from an Enterprise point of view. Through the use of specially designed surveys and/or focus groups this program helps organizations use feedback to create desired results.

Workshops on this topic include:
Engaging Your Customer/Stakeholder Community - helps leaders to create a systematic approach to identifying issues, responses and managing valuable relationship building resources at the Enterprise level by applying standards to what is and is not important.
Negotiation & Conflict Management - develops critical enterprise management skills critical to managing successful business and customer relationships across broad levels.
Strategic Management Systems - helps leaders understand how to translate vision and goals into concrete results over time.(back to top)

Prepare for Financial Capital Needs
We work directly with the owners and leaders of businesses with great ideas but in need of capital. We help you establish priorities and to organize your financial condition to attract investment capital at sensible terms are rates. We work directly with owners to create sensible business plans that are focused, backed by data, and comprehensive in nature. (back to top)